PRIVACY POLICY
Latest Version Updated: 06th May 2026
About Burden Bros Construction Ltd
Our Website Data Protection & Privacy Policy is managed by:
Burden Bros Construction Ltd
Old Rides Farm
Eastchurch
Isle of Sheppey
Kent
ME12 4BD
Date Protection Officer (DPO):
Name: Tom Foster
Email Address: tom.foster@burdenbros.co.uk
If you have any queries or questions regarding any part of this policy, please do not hesitate to contact us by emailing construction@burdenbros.co.uk.
Disclaimer
Burden Bros Construction Ltd makes every effort to ensure that the information within this policy and contained on our website is accurate and up to date. However, we cannot accept responsibility for an inconvenience that may be caused by the reliability of the information within this policy and/or on our website.
Policy Statement
Burden Bros Construction Ltd is committed to protecting the privacy and security of all data collected through our website.
We collect only the data necessary to respond to enquiries, prepare quotations, management Construction Projects, process job applications and improve the services that we provide. This may include contact details (both business and/or personal), specific business details and/or specific Project information.
Data is processed confidentiality and lawfully. We do not sell or share data for marketing purposes. Data may be shared with trusted Sub-Contractors, Suppliers, 3rd parties engaged with the works and/or authorities, where required, to be able to deliver our services or to comply with legal obligations or requirements.
We implement appropriate security measures to protect data from unauthorised access or misuse and retain data only as long as necessary for business or legal purposes.
Purpose & Scope
This policy details the commitment of Burden Bros Construction Ltd to the handling and the privacy of data.
We will, as far as possible, safeguard the privacy of data, whilst providing a high-quality, personalised and value service.
This policy applies to all data that is held for businesses and/or personal data which is defined in the General Data Protection Regulation (GDPR) or any other legislation or regulations.
If you have any queries or questions concerning your data and how these are held, or any other part of this policy, please do not hesitate to contact us on the details above.
Data We Collect
We may collect and hold the following data:
• Contact details (name, telephone/mobile number, email address, specific business details),
• Data submitted by telephone/mobile, email, letter or by online contact forms,
• Email addresses submitted when signing up to mailing lists and/or newsletters,
• Website usage data (including browser type and interactions made on our website) and/or
• Records of services which are provided by us or 3rd parties working alongside us.
We may also retain copies of communications, including telephone/mobile call records, where appropriate.
How We Use Your Data
We process your data under the lawful bases which are set out in the General Data Protection Regulation (GDPR).
Contact Forms & Enquiries
We may use your data to:
• Respond to received enquiries,
• Respond to requests for services,
• Send non-marketing communications (when consent have been given),
• Administer and secure our website and/or
• Prevent fraud and misuse.
Mailing List
If you subscribe, we will only use your data to send newsletters or updates. You may unsubscribe from these at any time.
Legitimate Interests
Our legitimate interests include (but not limited to):
• Operating and managing our business,
• Fulfilling contractual obligations,
• Ensuring data and system security,
• Preventing fraud,
• Supporting audits and compliance processes and procedures and/or
• Protecting TransUnion-related data, where applicable.
These interests are balanced against an individual’s rights and freedoms, with appropriate safeguards in place.
Source of Personal Data
We may collect personal data from:
• Yourself directly,
• Clients or Employers,
• Referees, where applicable,
• 3rd party service providers (I.e. compliance, recruitment, screening),
• Credit reference agencies (CRAs) and/or
• Publicly available resources (I.e. professional websites, public records).
Sharing Personal Dara
We may share date with:
• Employees,
• Sub-Contractors and Suppliers,
• Official authorities (where legally required to) and/or
• 3rd party service providers.
International Data Transfers
We may transfer data outside of the UK and/or EEA.
When this occurs, we ensure that appropriate safeguards are in place, including (but not limited to):
• Standard contractual clauses,
• Transfers to countries with adequacy decisions and/or
• International Data Transfer Agreements (DTAs).
Data Retention
We retain data only as long as necessary for:
• The purpose it was originally collected for and
• Legal and regulatory obligations.
Affordability and credit check data is retained only for as long as required and is then securely deleted.
Your Rights
Under General Data Protection Regulation (GDPR), you have the right to:
• Access your data,
• Be informed about data usage,
• Rectify inaccurate data,
• Restrict processing of your data,
• Object to processing of your data,
• Erase your data and/or
• Data portability.
Right to Data Portability
You may request your data in a commonly used, machine-readable and structured format, and request a transfer to any other business/organisation where technically feasible.
Provision of Data (Contractual or Statutory)
Certain data is required to:
• Enter into and perform contracts,
• Verify identity and prevent fraudulent activities,
• Process orders, and delivery of services and/or
• Comply with legal and regulatory obligations.
If you do not provide the required data, we may be:
• Unable to enter in to a contract with yourself or your business,
• Unable to complete identity and verification checks,
• Unable to provide services and/or
• Services may be declined, delayed, or restricted.
Optional detail (I.e. marketing) is not mandatory, and consent may be withdrawn at any time.
Automated Decision Making & Profiling
Burden Bros Construction Ltd does not make decisions based solely on automated processing that have either legal or similarly significant effects.
We may use automated tools to support processes, including (but not limited to):
• Administrative efficiency,
• Identity verification,
• Risk assessment and/or
• Fraud prevention.
However, all decisions involve meaningful human review, and individuals will not be subject to automated rejection without human intervention.
Affordability & Credit Reference Checks
To help assess applications, to prevent fraud and to meet legal obligations, we may obtain information from Credit Reference Agencies (CRAs).
We obtain this information via CreditSafe, which uses TransUnion as a data partner.
• CreditSafe Business Solutions Limited is authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number: 742313).
• TransUnion International UK Limited is authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number: 805757.
Data may include credit history, identity, payment behaviour, and public record information. It is solely used for:
• Identity verification,
• Creditworthiness assessment and
• Fraud prevention.
Further information:
• CreditSafe Privacy Notice https://www.creditsafe.com
• TransUnion CRAIN https://www.transunion.co.uk/legal/privacy-centre/pc-credit-reference
• TransUnion Bureau Privacy Notice https://www.transunion.co.uk/legal/privacy-centre/pc-bureau
Data Security
We use appropriate organisational and technical measures to protect data.
In the event of a data breach which poses a risk to businesses and/or individuals, we will notify the relevant supervisory authority within 72 hours and affected businesses and/or individuals, where required.
3rd Party Links
We are not responsible for the privacy content or practices of 3rd parties websites linked on our website.
Cookies
We use cookies to improve website functionality and user experience. These may include analytic tools (I.e. Google Analytics).
Cookies do not identify individuals and can be managed in browser settings.
Complaints
If you have any concerns about how your data is handled, please contact Burden Bros Construction Ltd in the first instance.
If unresolved, you may contact the Information Commissioners Office (ICO).
Information Commissioners Office
Wycliffe House
Wilmslow
SK9 5AF
Telephone: 0303 1231113
Website: Information Commissioner’s Office
